NAIT’s Healthcare Administration & Management offerings help learners build the leadership, organizational, and administrative skills needed to excel in health services settings. Whether you’re aiming to step into a management role or enhance your administrative impact, these programs are designed for today’s dynamic healthcare environment. 

A key pathway in this area is the Medical Office Administrator Certificate, which prepares students to manage core operational functions in clinics, hospitals, and other health facilities. Through this program, learners gain practical skills in healthcare workflows, medical terminology, patient records, scheduling, billing, and office technologies—readying them for vital roles that keep healthcare services running smoothly.  

For emerging and current leaders, the Healthcare Manager Certificate strengthens leadership capacity, team coordination, and managerial acumen tailored to healthcare contexts. This continuing education certificate focuses on effective decision-making, communication, people management, and organizational skills that help professionals lead with confidence and advance their careers.  

With flexible delivery options and industry-aligned curriculum, NAIT’s Healthcare Administration & Management courses provide career-relevant training that boosts both competence and confidence in administrative and leadership roles across the health sector. 

 

Courses

ANPH 100 - Anatomy and Physiology
BFND 505 - Making Connections Through Communications
BFND 530 - Customer Experience Strategies
BFND 540 - Doing Your Own Books
BFND 542 - Budgeting For Your Small Business
BFND 550 - Payroll Preparation
BFND 555 - Supervisory Savvy
BFND 580 - Workplace Legislation
BFND 585 - Performance Management
BFND 590 - Time Management
BFND 595 - Decision Making
BFND 605 - Effective Leadership Practices
BFND 615 - Supervisory Self Assessment
BFND 620 - Effective Meetings
BFND 625 - Team Building Tools
BFND 635 - Strategies for Managing Change
CCTO 100 - Bookkeeping - Level I
CCTO 101 - Windows Desktop Operating System
CCTO 130 - Microsoft Word Level I
CCTO 135 - Google G Suite Productivity Apps
CCTO 140 - Microsoft Excel Level I
CCTO 200 - Bookkeeping - Level II
CCTO 240 - Microsoft Excel Level II
CITC 802 - Stress Management
CITC 805 - Coaching and Mentoring
CITC 808 - Customer Service Training - Critical Elements of Customer Service
CITC 811 - Critical Thinking
CITC 812 - Emotional Intelligence
CITC 815 - Cultural Intelligence (CQ)
CITC 905 - Planning and Organizing
CITC 912 - Leadership Fundamentals
CITC 913 - Leadership Style
CITC 914 - Strengths-Based Approach
CITC 915 - Leadership Communication Skills
CITC 923 - Effective Performance Management
CITC 924 - Feedback and Difficult Conversations
CITC 925 - Leadership and Motivation
CITC 926 - Delegation
CPRS 100 - Basic Life Support
CPRS 500 - Intermediate First Aid
CPRS 900 - Mental Health First Aid - Essentials
IPHE 101 - Orientation to Canadian Healthcare
IPHE 201 - Professionalism and Ethics for Healthcare Professionals
IPHE 301 - Simulation Technologist Operations
ITMS 100 - Medical Terminology
MHAW 100 - Mental Health and Well-Being
MOAP 100 - Medical Office Administrator Clinical Work Experience
OHSC 150 - WHMIS 2015
OHSC 160 - Health & Safety Orientation
OHSC 162 - Health & Safety for Supervisors
SCRS 100 - Foundations I - Conflict Resolution
SCRS 110 - Foundations II - Dealing with Difficult Conversations
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