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Course Description

Mediation is an interactive process where an impartial third party assists disputing parties in resolving conflict through the use of organized communication and negotiation techniques. With the skills gained in this course, you will be able to prepare and conduct a mediation session. In this highly interactive and practical course, you will be able to determine where mediation is appropriate and apply the 5-step mediation process to obtain a resolution. You will also be able to describe the ethical considerations of mediation. Multiple opportunities will be provided to discuss and practice mediation through active scenarios to determine the best approach for mediation.

Course Information

SCRS210

Prerequisites

(SCRS 100 AND SCRS 110) OR (SCRS 500 AND SCRS 510)

Applies Towards the Following Certificates

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Section Title
Mediation
Type
Discussion
Days
Saturday, Sunday
Time
8:30AM to 4:30PM
Dates
Mar 06, 2027 to Mar 07, 2027
Schedule and Location
Contact Hours
14.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $395.00
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