Process Analyst

Become an agent of change
Process analysts are skilled professional analysts who work with organizations to break down business processes into specific steps, implement new business processes and continuously improve them, and facilitate change.
In this program, you will:
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Explore the principles, tools, and techniques used to improve quality, reduce errors, and design new business processes
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Discover the core activities of Business Process Management (BPM) including process design, implementation, enactment, evaluation, and refinement
From information technology and manufacturing to government, healthcare, education, banking, utilities, and customer care, business process analysts can be found in all sectors of the economy.
A Process Analyst Certificate will be awarded upon completion of the 7 core courses and 2 electives.
Quick Facts
Credential: Certificate of Achievement
Campus: Main Campus
Delivery Modes: Delivery mode varies by class. See Courses and Advanced Credit to view course scheduling details
FAQ
Additional Details
Courses
Required Courses
7 Course(s)
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CCTB 103
Process Modelling
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CCTB 104
Project Management
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CCTB 309
Business Process Improvement
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CCTB 316
Problem Solving and Analytical Thinking
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CCTB 318
Influential Leadership and Teamwork
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CCTB 332
Business Process Implementation and Change Management
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CCTB 335
Introduction to Business Process Management