9 Courses Required

Become an agent of change


Process analysts are skilled professional analysts who work with organizations to break down business processes into specific steps, implement new business processes and continuously improve them, and facilitate change.

In this program, you will:

  • Explore the principles, tools, and techniques used to improve quality, reduce errors, and design new business processes

  • Discover the core activities of Business Process Management (BPM) including process design, implementation, enactment, evaluation, and refinement

From information technology and manufacturing to government, healthcare, education, banking, utilities, and customer care, business process analysts can be found in all sectors of the economy.

A Process Analyst Certificate will be awarded upon completion of the 7 core courses and 2 electives.


Quick Facts

 Credential: Certificate of Achievement

 Campus: Main Campus

 Delivery Modes: Delivery mode varies by class. See Courses and Advanced Credit to view course scheduling details


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