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Course Description

Strong business communication skills are essential in today's corporate environments. A lack of these can lead to confusion, uncertainty, and frustration, and can weaken, test, or end business relationships. Explore approaches to the delivery of information that enable effective business relationship management. Practice effective ways to initiate and respond to verbal and written communications. With the skills gained in this course, you will consider the relevance of knowing your audience so that the presentations you design and deliver, as well as the messages you share through emails and letters, reflect active listening skills, awareness, and the intentional creation of an appropriate form of communication that meets the needs of both parties.

Course Information

BFND505

Applies Towards the Following Certificates

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Section Title
Making Connections Through Communications
Type
Discussion
Days
T, Th
Time
6:00PM to 9:00PM
Dates
Sep 01, 2026 to Sep 15, 2026
Schedule and Location
Contact Hours
16.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $395.00
Drop Request Deadline
Aug 31, 2026
Transfer Request Deadline
Aug 31, 2026
Withdrawal Request Deadline
Sep 01, 2026 to Sep 15, 2026
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