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Course Description

Organizations must continuously strive to improve operational efficiency and service excellence. With the analytical skills you gain from this course you will be able to determine changes required for businesses to improve operations and enhance efficiency. Business analysts are integral to business process improvement and must be able to apply the theories and techniques required to achieve it. Graduates of this course will be able to identify value, eliminate waste, and remove process bottlenecks. You will also be able to identify drivers for process improvement, recognize and explain the origins of continuous improvement practices, and identify and apply leading continuous improvement practices.

Course Information

CCTB 309

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
Business Process Improvement
Type
Discussion
Days
F
Time
6:00PM to 9:30PM
Dates
Nov 20, 2026
Type
Discussion
Days
Sa
Time
8:00AM to 4:00PM
Dates
Nov 21, 2026
Type
Discussion
Days
Su
Time
8:00AM to 11:30AM
Dates
Nov 22, 2026
Schedule and Location
Contact Hours
14.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $500.00
Drop Request Deadline
Nov 19, 2026
Transfer Request Deadline
Nov 19, 2026
Withdrawal Request Deadline
Nov 20, 2026 to Nov 22, 2026
Section Title
Business Process Improvement
Type
Discussion
Days
F
Time
6:00PM to 9:30PM
Dates
May 07, 2027
Type
Discussion
Days
Sa
Time
8:00AM to 4:00PM
Dates
May 08, 2027
Type
Discussion
Days
Su
Time
8:00AM to 11:30AM
Dates
May 09, 2027
Schedule and Location
Contact Hours
14.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $500.00
Drop Request Deadline
May 06, 2027
Transfer Request Deadline
May 06, 2027
Withdrawal Request Deadline
May 07, 2027 to May 09, 2027
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