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Course Description

The Business Analyst plays an important role in successful process implementation and transformation activities. Upon successful completion of this course you will be able to identify and use recognized techniques to ensure smooth process implementation and change management. Graduates of this course will be able to apply the strategies and techniques required to effectively plan for change and successfully communicate it across the enterprise. You will be able to describe the role of the process analyst, identify common barriers to change, and identify strategies for overcoming them. You will also be able to identify and apply leading practices in change management and recognize why change can fail.

Course Information

CCTB 332

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
Business Process Implementation and Change Management
Type
Discussion
Days
F
Time
6:00PM to 9:30PM
Dates
Jun 12, 2026
Type
Discussion
Days
Sa
Time
8:00AM to 4:00PM
Dates
Jun 13, 2026
Type
Discussion
Days
Su
Time
8:00AM to 11:30AM
Dates
Jun 14, 2026
Schedule and Location
Contact Hours
14.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $500.00
Drop Request Deadline
Jun 11, 2026
Transfer Request Deadline
Jun 11, 2026
Withdrawal Request Deadline
Jun 12, 2026 to Jun 14, 2026
Section Title
Business Process Implementation and Change Management
Type
Discussion
Days
F
Time
6:00PM to 9:30PM
Dates
Dec 11, 2026
Type
Discussion
Days
Sa
Time
8:00AM to 4:00PM
Dates
Dec 12, 2026
Type
Discussion
Days
Su
Time
8:00AM to 11:30AM
Dates
Dec 13, 2026
Schedule and Location
Contact Hours
14.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $500.00
Drop Request Deadline
Dec 10, 2026
Transfer Request Deadline
Dec 10, 2026
Withdrawal Request Deadline
Dec 11, 2026 to Dec 13, 2026
Section Title
Business Process Implementation and Change Management
Type
Discussion
Days
F
Time
6:00PM to 9:30PM
Dates
Jun 11, 2027
Type
Discussion
Days
Sa
Time
8:00AM to 4:00PM
Dates
Jun 12, 2027
Type
Discussion
Days
Su
Time
8:00AM to 11:30AM
Dates
Jun 13, 2027
Schedule and Location
Contact Hours
14.0
Location
Delivery Options
Online w/instructor, set times  
Course Fee(s)
Tuition non-credit $500.00
Drop Request Deadline
Jun 10, 2027
Transfer Request Deadline
Jun 10, 2027
Withdrawal Request Deadline
Jun 11, 2027 to Jun 13, 2027
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